Pickleball365 Support

How can we help?

Get help with your account, DUPR connection, Pulse365 Pro, clubs, events, or match records.

Email support

Account and sign-in

Include the sign-in method you used and the exact message shown. Never email your password or verification code.

DUPR connection

Tell us whether the issue happened while connecting, syncing ratings, or submitting a match. Do not send DUPR passwords or access tokens.

Clubs, events, and matches

Include the club or event name, match date, and a screenshot when possible so we can locate the affected record.

Before contacting us

  • Confirm you are using the newest available version of Pickleball365.
  • Include your device model, iOS version, and the time the issue occurred.
  • Describe what you expected and what happened instead.
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Support email: info@pickleball365.org